P22 Telehealth during Covid-19: patient satisfaction of virtual training on the MiniMed 670G System in people with type 1 diabetes

Authors

  • Andrea Daghero Medtronic Latin America, Autonomous City of Buenos Aires, Argentina
  • María Laura Iglesias Medtronic Latin America, Autonomous City of Buenos Aires, Argentina
  • Flavia Olivia Medtronic Latin America, Autonomous City of Buenos Aires, Argentina
  • Eugenia Piasentini I&S Medical, Argentina
  • Florencia Prado GS BIO, Autonomous City of Buenos Aires, Argentina
  • Paula Balossino GS BIO, Autonomous City of Buenos Aires, Argentina
  • Agustina Gesell Medtronic Latin America, Autonomous City of Buenos Aires, Argentina
  • Arly Seguel GC Medical, Province of Buenos Aires, Argentina
  • Jesica Gulmez Medtronic Latin America, Autonomous City of Buenos Aires, Argentina
  • Camila Berardo GS BIO, Autonomous City of Buenos Aires, Argentina
  • Sabina Carbajal GS BIO, Autonomous City of Buenos Aires, Argentina
  • Mariana Demarchi GS BIO, Autonomous City of Buenos Aires, Argentina
  • Melisa Echegaray GS BIO, Autonomous City of Buenos Aires, Argentina
  • Luciana García GS BIO, Autonomous City of Buenos Aires, Argentina
  • Caterina Gastin GS BIO, Autonomous City of Buenos Aires, Argentina
  • Martina Llaneza I&S Medical, Argentina
  • Ana Lozada GS BIO, Autonomous City of Buenos Aires, Argentina
  • Stefania Lugrin GS BIO, Autonomous City of Buenos Aires, Argentina
  • Florencia Martorell I&S Medical, Argentina
  • Analía Mihalik GS BIO, Autonomous City of Buenos Aires, Argentina
  • Valeria Ortiz I&S Medical, Argentina
  • Paula Perlo GS BIO, Autonomous City of Buenos Aires, Argentina
  • Ariela Portnoy I&S Medical, Argentina
  • Teresita Roman I&S Medical, Argentina
  • Luciana Silveira I&S Medical, Argentina
  • Mariela Tornese I&S Medical, Argentina
  • Ivana Villa Medtronic Latin America, Autonomous City of Buenos Aires, Argentina

DOI:

https://doi.org/10.47196/diab.v54i3Sup.406

Keywords:

COVID-19, virtual training, type 1 diabetes

Abstract

Background: the coronavirus disease (COVID-19) pandemic has challenged the ability to do face-to-face training on advanced diabetes management technologies. Like in United States and Latinamerica, in Argentina, Medtronic Diabetes shifted from occasional to 100% virtual training on all diabetes devices in mid-March 2020.

Aim: to evaluate patient satisfaction of virtual training on the MiniMed™ 670 G hybrid closed-loop system in type 1 diabetes.

Methods: from February to April 2020 training on the MiniMed™ 670G system was 90% completed using online platform. Virtual training satisfaction was capture through online surveys at the end of follow up (90 days). Patient satisfaction was determined by Net Promotor Score (NPS®). Continuous glucose monitoring (CGM) results were measured using the CareLink Personal database.

Results: between February to Abril 2020 included 31 children and adults (age: 31.4 ± 15.1 years, range 9 - 57) previous use of SAP-PLGS 71%, baseline HbA1c 7.4 ± 1% and Time in Range (TIR) between 70-180 mg/dl 65.9%. Virtual training and follow up were evaluate: 87% “very satisfied”, 13% “satisfied”. The NPS® was 87%. The participants used the sensor for a median of 88.7% (±16.8) of the time and spent a median of 91.1% (±10) in Auto Mode at the end of the follow up. Frequency of downloads data by CareLink™ Personal was one/twice a week in 87% patients. Time in range (TIR) between 70-180 mg/dl significantly increased from 65.9% at baseline to 76% at follow up (p=0,001).

Conclusions: high patient satisfaction levels, supports the use of virtual methodology for the training of new patients on advanced diabetes management technologies.

Published

2023-01-10

How to Cite

Daghero, A., Iglesias, M. L., Olivia, F., Piasentini, E., Prado, F., Balossino, P., Gesell, A., Seguel, A., Gulmez, J., Berardo, C., Carbajal, S., Demarchi, M., Echegaray, M., García, L., Gastin, C., Llaneza, M., Lozada, A., Lugrin, S., Martorell, F., Mihalik, A., Ortiz, V., Perlo, P., Portnoy, A., Roman, T., Silveira, L., Tornese, M., & Villa, I. (2023). P22 Telehealth during Covid-19: patient satisfaction of virtual training on the MiniMed 670G System in people with type 1 diabetes. Journal of the Argentine Society of Diabetes, 54(3Sup), 127–127. https://doi.org/10.47196/diab.v54i3Sup.406

Issue

Section

Selected articles. Poster presentations

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