Therapeutic advances in the use of positive language

Abstract

The established effect of depression, and the emotional aspects related to Diabetes and its self-control, justifies the detection of these conditions. On the other hand, it is necessary to develop new communication tools to help professionals in effective communication¹.

There is scientific evidence that encouraging expressions seem to be efficient in exerting emotional reactions and measurable effects on cognition². Language Matters, a UK study, investigates the language used by healthcare professionals. The use of stigmatizing and discriminatory words during the interview can cause a lack of commitment to health care, as well as suboptimal self-control of Diabetes. Health professionals must increase our awareness to eradicate stigma and contribute to a more positive experience by choosing words that empower those who consult³.

Luis Castellanos, philosopher and researcher of positive language, recommends the use of:

• The Inhabited Word: it is the positive, encouraging and also heartfelt, authentic word.
• Detection of killer phrases: “I don't think it will heal” “it will hardly improve””, those opinions that do not open up possibilities and create a narrative that emotionally negatively affects people, their emotions and immunity.
• Use of the “wordbook”: list of words to use in the office. Words hurt and words heal. Choosing words is administering a pill wisely.
• Use of the language test : how to speak in the office? What words build a good narrative? Is the communication centered on the person or on the diagnosis? How to use language without criticism? Are the words inhabited? Do the words respond to the consultant's need? Does the language take into account cultural, educational, and social differences?
• Start the day with three thanks . An experience reveals that with gratitude, productivity increased and diagnoses were more accurate by 18%⁴. Positive language creates narratives of hope and learning it is a great insight that we can give to clients.